Welcome to Avyukta Fashions. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Products and Product Information
We manufacture and sell cotton sarees and other textile products through our website.
We make reasonable efforts to display product images, colours, designs, measurements, and descriptions as accurately as possible. However, slight variations in colour may occur due to photography, lighting, screen settings, and device displays.
As cotton sarees are textile products, minor variations in weave, texture, colour, or finishing may occur and are not necessarily considered defects.
Product availability is subject to stock. We reserve the right to update product information, prices, availability, and descriptions without prior notice.
2. Product Prices
All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
The applicable product price and shipping charge will be displayed during checkout before the order is placed.
We reserve the right to correct pricing or listing errors. If an order has been placed due to an obvious pricing error, we may contact the customer before processing the order.
3. Orders and Order Confirmation
An order is considered successfully placed only after the required payment or applicable advance payment has been received and the order has been confirmed by Avyukta Fashions.
After placing an order, customers may receive order-related communication through the contact details provided during checkout.
We reserve the right to cancel or decline an order in circumstances such as product unavailability, incorrect pricing, suspected fraudulent activity, or other circumstances affecting our ability to fulfil the order.
4. Payment
We accept the payment methods made available on the checkout page, which may include online payment methods and Cash on Delivery (COD), where available.
Customers are responsible for providing accurate payment and billing information.
Orders will generally be processed after successful payment confirmation.
Cash on Delivery (COD) – Advance Shipping Payment
For COD orders, an advance amount towards shipping charges may be collected before dispatch.
This advance is intended to cover the shipping cost associated with sending the order and to reduce losses caused by unaccepted or fake COD orders.
The applicable COD shipping/advance amount will be displayed during checkout before the order is placed.
The remaining eligible order amount will be payable by the customer at the time of delivery.
If a COD order is not accepted or is returned because the customer refuses delivery, the advance shipping amount may not be refundable, as it may have already been incurred towards shipping and return logistics.
6. Order Cancellation
Customers may request cancellation of an order before the order has been dispatched.
Cancellation requests should be made as soon as possible through our available customer support channels.
Once an order has been dispatched, cancellation may not be possible.
If a cancellation is accepted after payment has been received, any eligible refund will be processed according to our applicable refund policy and payment processing procedures.
7. Returns and Exchanges
We accept returns or exchanges only in cases that meet our applicable return conditions.
Customers must contact us within the specified return period after receiving the order if the product is damaged, defective, incorrect, or otherwise eligible for return.
The customer may be required to provide clear photographs or videos of the product and packaging to help us verify the issue.
Products must be returned in their original condition, unused, unwashed, and with the original packaging and tags, where applicable.
Products that have been washed, altered, damaged after delivery, used, or otherwise modified may not be eligible for return or exchange.
8. Refunds
If a return is approved and a refund is applicable, the refund will generally be processed after the returned product has been received and inspected.
The refund amount and method may depend on the nature of the issue, the payment method used, and our return/refund policy.
Shipping charges, COD advance charges, return shipping charges, or other logistics costs may not be refundable, unless the return is due to an error or issue attributable to Avyukta Fashions.
Refund processing time may vary depending on the payment gateway, bank, or payment method.
9. Damaged or Incorrect Products
If you receive a product that appears damaged, incorrect, or different from the product ordered, please contact us as soon as possible after delivery.
Customers should retain the original packaging and product until the issue has been reviewed.
We may request photographs or an unboxing video as supporting evidence when evaluating a damage or incorrect-product claim.
After verification, we may offer an appropriate resolution such as replacement, exchange, or refund, depending on the circumstances.
10. Delivery
Delivery is carried out through available courier or postal services based on the delivery PIN code, destination, shipment weight, and service availability.
Estimated delivery times are indicative and may vary due to courier delays, weather conditions, public holidays, operational issues, remote locations, or circumstances beyond our control.
Once the parcel has been handed over to the courier, delivery is subject to the courier or postal service’s operational conditions.
11. Customer Responsibilities
Customers are responsible for providing accurate:
Name
Mobile/WhatsApp number
Delivery address
State
PIN code
Other information required during checkout
Customers should carefully verify all details before placing an order.
If incorrect or incomplete information provided by the customer results in delivery failure, additional shipping charges, return shipping, or re-dispatch, the applicable additional costs may be charged to the customer.
Customers are also responsible for being available to receive their order or coordinating with the courier when required.
12. Refusal of Delivery
Customers should not refuse delivery without a valid reason after placing an order.
For COD orders, repeated refusal of delivery, failure to receive the parcel, or providing incorrect contact/address details may result in future COD orders being restricted or unavailable.
Any applicable shipping, return, or other logistics costs arising from such situations may be recovered from the customer where applicable.
13. International Orders
International shipping may be available to selected countries.
International shipping charges, delivery times, customs duties, taxes, import charges, and other applicable fees may vary depending on the destination country.
Unless specifically stated otherwise, customs duties, import taxes, and destination-country charges are the responsibility of the customer.
International orders may be subject to the laws, customs regulations, and import restrictions of the destination country.
14. Communication
By placing an order, customers agree that Avyukta Fashions may contact them regarding their order through the phone number, WhatsApp number, email address, or other contact details provided during checkout.
Order-related communication may include payment confirmation, order confirmation, shipping updates, delivery information, and clarification of order details.
15. Website Use
Customers agree not to misuse the website, attempt unauthorized access, interfere with website functionality, submit fraudulent orders, or use the website for unlawful purposes.
We reserve the right to restrict or cancel orders associated with suspected fraudulent or abusive activity.
16. Changes to These Terms
Avyukta Fashions may update these Terms & Conditions from time to time.
Any changes will be published on this page. Customers are encouraged to review the Terms & Conditions before placing an order.
17. Contact Us
If you have any questions regarding these Terms & Conditions, orders, returns, refunds, or other website-related matters, please contact Avyukta Fashions through the contact details provided on our website.